FAQs
Frequently Asked Questions
What products does Nateen offer? ▶
Nateen offers a range of incontinence care products including adult diapers, pant‑style pull‑ups, tape‑style diapers, underpads, and women’s period pants to suit light to heavy leakage needs.
How do I choose the right Nateen product? ▶
Choose based on your level of leakage: pull‑ups for active use, tape diapers for easier changing, and underpads for bed protection. Always check absorbency and product description.
How do I determine the correct diaper size? ▶
Sizes are based on waist measurements: Medium 90–130 cm, Large 110–170 cm, X‑Large 130–170 cm, XXL 185–230 cm. Measure your waist for a comfortable fit.
What is a women’s period pant? ▶
Period pants are absorbent underwear for menstrual protection, light bladder leakage, and postpartum use. They offer discreet protection without extra pads.
What are underpads and what are they used for? ▶
Underpads are absorbent mats for beds, chairs, or couches to protect surfaces. Ideal for home care, post‑surgery recovery, or extended bed rest.
Can I cancel or change my order? ▶
Orders can usually be canceled or modified before shipping. After dispatch, cancellations may incur charges. Contact support for assistance.
What if I have a subscription? ▶
Subscriptions can be managed or canceled in your account. Discounts may no longer apply after cancellation.
Where is Nateen based? ▶
Nateen is a Belgian brand founded in 2009, distributing products worldwide.
Where are Nateen products made? ▶
Nateen products are manufactured in China and the USA to serve global markets.
Where can I buy Nateen products? ▶
Products are available on the Nateen website, regional retailers, and marketplaces like Amazon.